FAQ
Have any questions? See below for our most commonly asked questions.
Plug the router in, connect to the Wi‑Fi name and password on the sticker, and place it in an open spot. If you want help, WhatsApp us and we’ll guide you.
You can pay via EFT (details below) and email proof of payment to info@mazuwo.co.za.
Restart your router, place it higher, reduce walls between you and the device, and test close to the router. If it’s still slow, contact support.
Contact us with your details and the plan you want. We’ll confirm pricing and switch you over.
Packages are uncapped. If you have special requirements (business workloads), talk to us so we can recommend the right setup.
Insurance helps cover replacement/repair events depending on terms. Ask support to explain what’s included.
Plug the router in, connect to the Wi‑Fi name and password on the sticker, and place it in an open spot. If you want help, WhatsApp us and we’ll guide you.
We’ll answer this clearly once we finalize support rules. For now, contact us on WhatsApp for the fastest help.
We’ll answer this clearly once we finalize support rules. For now, contact us on WhatsApp for the fastest help.
We’ll answer this clearly once we finalize support rules. For now, contact us on WhatsApp for the fastest help.
We’ll answer this clearly once we finalize support rules. For now, contact us on WhatsApp for the fastest help.
We’ll answer this clearly once we finalize support rules. For now, contact us on WhatsApp for the fastest help.
Easy and quick payment options
You can make an EFT to:
Mazuwo Networks
First National Bank
Account number: 62847813244
Branch name: Carlsworld
Branch code: 250117
Reference: Full names
For your convenience, you can email proof of payment to info@mazuwo.co.za.